At Afankart, we care about your shopping experience and strive to deliver the best quality products. However, if something goes wrong with your order, we’re here to help.

🛍️ Return Eligibility

You can request a return or replacement only if:

  • You received the wrong product

  • The product is damaged or defective

  • The size or print does not match your order

🚫 Non-Returnable Products

We do not accept returns in the following cases:

  • The product has been used, washed, or worn

  • The product was customized or personalized

  • The request is made after 48 hours of delivery

  • No valid unboxing video is provided

🎥 Mandatory Unboxing Video

To validate any return or replacement claim:

  • You must share a complete unboxing video

  • The video must show the sealed package being opened

  • Clearly display the issue in the video (e.g. damage, wrong item)

🔄 Exchange Policy

  • Size exchanges are not available, so please check our size chart before ordering.

  • If you received a wrong size from us, we’ll replace it at no extra cost.

💰 Refund Process

  • If a replacement is not possible, we will offer a full refund.

  • Refunds will be processed to your original payment method within 5–7 business days after approval.

  • Shipping charges are non-refundable.

📩 How to Request a Return

  1. Email us at support@afankart.com or WhatsApp us at +91-XXXXXXXXXX

  2. Include your Order ID, description of the issue, and unboxing video

  3. Our support team will verify and respond within 24–48 working hours

⚠️ Important Notes

  • Do not return any product without our confirmation.

  • Unauthorized returns will not be accepted or refunded.

  • We reserve the right to approve or reject claims based on the provided evidence.

Thank you for choosing Afankart – Devotion in Style.
For support, contact us at:
📧 support@afankart.com
📞 +91-XXXXXXXXXX

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