At Afankart, we aim to ensure your complete satisfaction with every purchase. However, if you receive a damaged, defective, or incorrect product, we are happy to offer a return or replacement under the conditions outlined below.

📦 Eligible for Return or Replacement:

We accept returns or replacements only in the following cases:

  • You received the wrong product

  • The product was damaged or defective

  • There is a printing or size mismatch from what you ordered

🔁 Return Conditions:

To be eligible for a return/replacement:

  • The issue must be reported within 48 hours of delivery

  • An unboxing video is mandatory as proof — from package opening to showing the defect

  • The item must be unused, unwashed, and in original condition

🚫 Non-Returnable Items:

  • Products that are customized or personalized

  • Items that have been used, washed, or altered

  • Returns requested after 48 hours of delivery

  • Products without an unboxing video as evidence

📩 How to Request a Return:

To initiate a return/replacement, please follow these steps:

  1. Email us at support@afankart.com or WhatsApp at +91-XXXXXXXXXX

  2. Mention your Order ID, describe the issue, and attach the unboxing video

  3. Our support team will review and respond within 24–48 hours

💸 Refunds (if applicable):

  • Refunds are only processed if a replacement is not possible

  • Approved refunds will be credited to your original payment method within 5–7 business days

🔄 Exchange Policy:

  • Size exchange is not available as all sizes are mentioned clearly in the size chart

  • We recommend checking the size guide before placing an order

📌 Note:

Afankart reserves the right to approve or deny any return request if the guidelines are not met. Our aim is to keep returns simple, fair, and genuine for all customers.

Thank you for shopping with Afankart – where faith meets fashion.
For queries, reach out at 📧 support@afankart.com | 📞 +91-XXXXXXXXXX

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